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Property Management

We Think Like The Owner

SVN | Second Story currently manages in excess of 2 Million square feet of commercial and multifamily property across Tennessee, Georgia and Alabama. Our team is focused on the need for efficiency and transparency through the use of effective communication, pinpointed customer service and creative problem solving. We have an obligation of stewardship for our clients and the tenants we serve.

Our team comprises departments including business development, property management, leasing management, maintenance, accounting and marketing. While protecting our client’s investments, we work to not only keep properties in immaculate shape but also provide the customer service needed to build relationships and enhance tenant’s on-site experience. We are equipped to manage commercial, multifamily, HOA and COA properties.

Management Services

  • Maintenance Services
  • 24-Hour Emergency Response
  • Property Leasing Services
  • Tenant Move In/Out Process
  • Tenant Application & Screening
  • Due Diligence & Lease Analysis
  • Project Bid Comparisons
  • Rent Collection
  • Marketing Services
  • Market Analysis
  • Individual Property Analysis
  • Routine Property Inspections
  • Emphasis on Tenant Retention
  • Tenant Relationship Improvement
  • Diligent Pursuit of Delinquencies
  • Online Tenant & Landlord Portal

Accounting and Financials

  • Monthly Financial Statements
  • Budget to Actual Comparison
  • Banking Reconciliations
  • Accounts Receivable & Payable
  • Lease Rent Escalations
  • Annual Budgets
  • Owner’s Monthly/Quarterly Reports
  • Property Estate Tax Estimates
  • Property Tax Audits & Appeals
  • CAM & Insurance Reconciliations

Contact Our Management Team

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